|"an expert in the psychology of workplace
Alain Pinel Real Estate
|"a personal and professional development
Central Coast Claims Association
|"You demonstrated to our physicians that
you truly are an expert in optimal performance and stress management."
Steven H. Jackson, MD
California Society Of Anesthesiologists
Consulting For Professional Services Firms, Executives
and Small Businesses
William B. Cole Consultants provides business consulting
services that maximize your productivity, reduce your stress, increase
your creativity and expand revenues and profits. We'll help you
reach for more excellence in your business.
We consult with you in these areas:
- Sales and Marketing
- Customer Service
- Employee Performance
- Products and Services
- Business Writing
We help organizations with limited staffs or those
that need specialized, expert help. We help these busy professionals:
- Small business owners
Specifically, we help you in these ways:
- Write and edit your internal and external materials.
- Conduct surveys and questionnaires for you and your staff.
- Perform sales assessments and coaching by going on sales calls
with you and your salespeople.
- Shadow coach executives and staff while they work.
- 360 degree reviews of you and your staff.
- Write speeches for executives, sales people and anyone who
- Teach you how to "speak to market" your professional services.
- Show you how to create products that people will want to buy.
- Help you create a comprehensive, coherent marketing plan, and
help you execute it.
- Facilitate a retreat or team building event.
- Train your staff in customer service skills.
- Provide team coaching in presentation/sales skills.
- Conduct a mystery shopper review of your business operations.
We Can Help You Write
If you need to attract more business or achieve
higher revenues, perhaps you need assistance with writing or editing
your sales and marketing materials.
Sharp, benefit-focused sales copy will attract more high-quality
(and high-paying) clients to your business and allow you to charge
higher fees. People making decisions to do business with you need
substantive and compelling reasons to engage your services.
What writing projects do you have that we can help you create or
improve? We'll edit or write from scratch virtually anything in
your business--sales letters, newsletters, e-zines, one-sheets,
web sites, business forms, assessments, quizzes, program materials,
workbooks, special reports, books, speeches, audio books, marketing
materials and more.
How We Work: We can assist you by telephone,
mail, e-mail, or in-person.
Our Timetables: We'll work out a satisfactory schedule with
you for every project in advance. Sometimes we can offer 24-hour
turn-around, depending on the project.
Our Fees: We can give you a per-project flat quote, work
on an hourly rate, or work on a retainer basis.
When We Can Start: We're booked year-round, but we'll be
able to schedule your project once we mutually determine how we'll
fit together, and then coordinate calendars.
How Do We Get Started? Give us a call and
let's discuss your needs and how we can help, or click on one of
the buttons below to sign up for consulting services.
Our Guarantee: I guarantee the quality of our consulting
sessions. I guarantee to you that each consulting session will be
of the highest quality, and will give you the best cutting-edge
content and success strategies. However, I cannot predict, know,
monitor or guarantee what you will do with the lessons, insights
and content learned in these sessions. Therefore, when you use our
consulting, materials and products you are not guaranteed to improve
learning, performance, income, health, fitness or specific earnings.
No one can guarantee such outcomes because your results will depend
on variables and factors outside our control including, but not
limited to: your motivation, your diligence and discipline, your
capabilities, your creativity, your health and fitness, your compliance
with our recommendations and suggestions, and other factors which
neither party has control over.
I will ask you, many times in each consulting session, if things
make sense, and if you know how to practice and actually use what
we discuss, and what I teach you. At the end of each consulting
session, I will ask if that session met your expectations. If you
say yes, we will consider that session successful. If you say no,
I will spend additional time with you, at no additional charge,
at that time, or at a mutually convenient time, to resolve your
concerns. If I cannot resolve your concerns at that time, I will
refund all your monies paid for that particular consulting session
in question. If this consulting session in question was part of
a package, when you receive a refund for that session, we will also
refund the rest of your unused consulting package monies. This will
be prorated per the package you purchased, not at the full non-package
hourly rate. Whenever you make the next consulting package payment
that is due or make a pay as you go payment, this indicates that
you are satisfied with the consulting up to that point, and that
you wish to continue the consulting program.
Order Consulting Services
The standard hourly consulting rate for one person in corporate, governmental, academic, military, professional sports or other organizational entities is $275, with some potential adjustments, based on a quote as part of a custom volume package, and for example, when we include speaking, training and consulting. For consulting sessions with more than one person, additional consulting fees apply. We also offer two discounted packages, one of five hours and one of ten hours. If we are engaged as an expert witness or consultant to a legal firm or association, those fees are $400/hour, plus expenses.
The hourly consulting rate for one person in corporate,
governmental, academic, military or other organizational entities
one hour of Consulting
($275USD - one person, organizational rate)
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are made with
Consulting Five-Pack (Organizational):
Buy five hours of consulting and instead of paying $275/hour, you
pay only $265/hour. You SAVE $50.
five hours of Consulting
($1350USD - one person, organizational rate)
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are made with
Consulting Ten-Pack (Organizational): Buy
ten hours of consulting and instead of paying $275/hour, you pay only
$260/hour. You SAVE $150.
ten hours of Consulting
($2600USD - one person, organizational rate)
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are made with
Payment And Scheduling Policies
- 24-Hour Cancellation Policy: Please note that we require a 24-hour cancellation
notice should you need to cancel or reschedule a coaching session. Canceling
or rescheduling a training session, seminar, workshop or keynote requires
much earlier notice, with different policies. For those events, please consult
our contract for that event. We prefer not to charge for late canceled or
no-show appointments, but repeated or egregious late cancellations or no-show
appointments will be charged the full hourly rate of that missed session.
If you need to reschedule, that is never a problem as long as you give us
this full day advance notice so we can offer your time to another client.
We are usually booked out two weeks or more in advance for coaching sessions,
so the earlier you know your schedule, the easier it is to schedule you in
any future slots should you need to reschedule.
- Payment for services is due on or before the first day of services rendered.
- We accept cash, check, PayPal, electronic bank transfer and credit cards
issued by American Express, Discover, MasterCard and Visa.
- We don't invoice, extend credit or accept insurance.
- Clients have the option of paying the standard hourly rate or availing
themselves of various discount packages.
- Package prices are based on payments made prior to, or at the time of the
- Purchase of a package is not valid retroactively, after a coaching session
has been concluded.
- Normally payments are made using the Credit Card or PayPal buttons on our
web site. However, coaching services payments may be made in installments,
by special arrangement. Please contact us for details. To make an installment
payment or to make another payment to William B. Cole Consultants, go to the
page for making payments of any amount.
- Checks returned by the bank for insufficient funds will be subject to a
$20.00 collection fee and a $20.00 insufficient funds fee.
- To prevent fraud, refunds are not allowed by means other than the same credit
card or PayPal account used to make the original charge.
Policies And Pricing On Urgent, Rush Service And After-Hours Project Requests
Urgent, rush service and after-hours project requests count as time-and-a-half. These rates apply upon your approval only.
We have many interview clients, executives, business owners and others who often need immediate turn-around of resumes and cover letters, and other documents. We wish we could accommodate everyone instantly. We know that speed is of the essence in responding to job announcements and last-minute interviews. We do our best to accommodate you so you can be nimble on these, and so you can apply for these positions early.
Most of our clients are working full time and cannot properly respond to a job announcement during their workday. They come home and then ask us to respond with their written work, at the end of their day. We are happy to do so. We do have time constraints, but if we are able, we respond as quickly as possible, often the same day.
However, when you ask us to produce a work product on an urgent basis, or to work outside our normal working hours, we find it necessary to charge a premium for that. The premium we charge for this expedited service is time and a half. So, for example, if you have a coaching-consulting package of 3, 4, 6 or 12 hours and you engage us in rush work, each hour is counted as 90 minutes, and would be deducted from your package accordingly.
We will only designate your work "rush service", or as an "after-hours project" if you specifically tell us this, and if you agree to pay the time and a half rate. Only you can designate such a rush order. We will always ask you to confirm this before proceeding.
Alternatively, instead of engaging us in a rush order, you can simply make your project normal priority. We'll get it done as fast as we can, in our normal business hours, and you won't get charged a premium. Your non-priority work may not get done immediately. In fact, we can't guarantee it will be done quickly if there are other folks ahead of you who have paid for priority rush jobs. And if your request comes in on a Thursday, Friday or weekend, the following week may be the first we can get to it.
Read These Articles on Business Productivity
Over 100 of the 500 published articles written
by Bill Cole appear in the article archive
on this website. Many of these articles will give you insight into
our areas of expertise and a few of the ways we can help you with
our consulting services.
The Mental Game Of Personal Achievement
Reach Your Goals Like The Superachievers
Bill Cole, MS, MA
How would you rate yourself on personal productivity? Top
achievers have a systematic plan for motivation, self-coaching
and focusing on successful behaviors. Read this
article to learn the 10 special ways top producers are
able to drive themselves up the ladder of success.
Winning The Mental Game Of Project Management
How To Improve Personal Productivity
Bill Cole, MS, MA
What rating do you give yourself on personal productivity?
Do you have a systematic plan for improving your effectiveness
in your daily work? Superachieving business people and athletes
know what it takes to motivate themselves, stay on track,
maintain focus in the face of obstacles and drive forward
to completion of their vision and dreams. Read this
article to learn the top ten tips of how superstars
Manage Your Mind To Manage Your Time
28 Tips For Working Smarter, Not Harder
Bill Cole, MS, MA
Are you working longer hours but getting less done? Are
you being asked to do more in less time? Productivity problems
can make you feel incredibly stressed--and then you're just
spinning your wheels. But there is help. You can use your
mind. You can win the mental game of personal productivity.
Peak-performing sales professionals work smarter, not harder,
by using the 28 mental strategies for improving personal
productivity that are described in this
Meet Bill Cole, Your Consultant
William B. Cole Consultants founder and CEO Bill Cole, MS, MA
is an internationally and nationally recognized peak performance
mind coach. He is a Wall Of Fame Honoree, an award-winning scholar-athlete,
published book author and articles author, and has coached at
the highest levels of major-league pro sports, big-time college
athletics and corporate America.
Bill published his first article in 1975. Since then, his 200-plus
articles have been read around the world, from glossy newsstand
magazines to journals, newsletters, newspapers, books, e-zines
and web sites. Over 30 of these articles appear in the articles
archive on this website. Bill has written extensive marketing
materials and even for T-shirts.
Bill authored the book Tennis The Mental Game in 1987 and
over the years has edited chapters of two other authors' books
and has written or edited countless articles, sales letters, business
forms, assessments, one sheets, workbooks, special reports, audiobooks,
brochures, web site copy and marketing pieces. For many years
Bill authored a monthly column on sales for the national financial
trade magazine Transaction World. These columns and Bill's
other 300 articles on selling and business have appeared around
the world countless times.
His current personal writing projects are a revision of his well-selling
book, Tennis The Mental Game, and the writing of two new
books, Winning The Mental Game Of Life and The Mental
Game Of Golf. He is also co-authoring the book Speaking
With Excellence with Michael Lee, CSP, Past-President of the
National Speakers Association, Northern California Chapter.
Bill is the former Executive Editor of Professionally Speaking,
the official publication of the National Speakers Association,
Northern California Chapter. He was a member of the NSA/NC Board
Of Directors from 2000-2002. When Bill is not busy speaking, training
or writing, he enjoys cycling, working out, playing tennis and
golf and reading about and discussing current events, politics
and international spymasters. Once upon a time he taught Bill
Cosby and Chevy Chase how to play tennis. He also provides coaching
in these arenas: executive, sales, presentations, business, personal,
exam & interviews, and sport psychology.
For more about Bill, see his full bio.
Travel Expenses For Coaching And
We handle travel differently for speaking and
training versus coaching and consulting. For speaking engagements
we can build the travel, hotel and per diem and other expenses
into a custom-quoted all-inclusive fee, or itemize these expenses
separate from the speaking fee. For this type of engagement, there
is no separate per-hour travel fee in addition to the actual travel
expenses incurred. You simply cover our actual travel expenses.
For consulting and coaching engagements, we have two tiers of
travel fees. When we drive our company car to such an engagement,
our hourly travel fee is $100/hour. We charge that because our
time is valuable, and while we are driving we are unable to do
work or engage in client coaching or consulting. In addition,
there is wear and tear and an increase in mileage on the vehicle,
and gas and oil expenses. If we travel by air, train or boat,
our hourly travel fee is reduced to $50/hour, since we do not
incur expenses to our company car.
Travel From Palo Alto, California
Travel time begins when we leave our offices
in Palo Alto, California, and ends when we arrive at your door
or the door of the place you designate. Travel expenses include:
Taxi, shuttle, ferry, subway, train, or any other conveyance,
and tolls and parking fees. We fly out of any of three nearby
Bay area airports: San Francisco International Airport (SFO),
San Jose International Airport (SJC) and Oakland International
Travel time is not computed only by distance via an online map
service for driving. It's based on time, since once we get near
your office we may be searching and waiting for a parking spot,
taking another conveyance and walking to your offices. We also
may be held up by heavy traffic, road work, detours or traffic
accidents. All this time counts towards the total travel time.
Travel time is also counted the same way when we return from your
Travel, Other Fees And Expenses And Time Frames
Travel, hotel and per diem expenses and fees
can be handled in any of these ways: You can book and pay for
our travel expenses, we can invoice you, or we can take these
expenses and fees off any coaching package you purchase.
We serve our clients far beyond normal 9-5pm Monday-Friday working
hours, because our clients work across the US and the globe, and
because we often travel to observe and coach our clients as they
perform, compete and work. We often work early in the morning,
late at night, and on Saturday and Sunday to best meet their needs.
Travel fees are due anytime we drive our company car to you or
an event for you. When we travel to you or to an event for you
by plane, and the plane leaves after 8pm and arrives prior to
6am, there are no travel fees assessed, since we could not be
serving other clients at those times. Travel fees are waived if
any daily coaching / consulting contract exceeds $4,000.
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